Saturday – Thursday · 9:00 – 18:00 Enrollment open for the next intake

Lead Trainer — Languages & Professional Skills

Business English · Communication · Customer service

Lead Trainer — Languages & Professional Skills
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Biography

An English language and communication skills trainer who has worked with customer service and sales teams in banking and telecoms, building sessions around speaking practice rather than theoretical grammar.

Years of experience

13+ years

Specializations

Business English · Communication · Customer service

Qualifications

  • BA English Language & Translation
  • Train-the-Trainer Diploma

Professional certifications

  • Teaching English to adults
  • Presentation skills
  • Certified Trainer

Courses taught

Hybrid Business English for the Workplace

Quick look

  • 32 training hours
  • 18 seats per intake
  • Hybrid
  • Certificate after assessment
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Languages

Business English for the Workplace

Practical English for meetings, correspondence and presentations — not theoretical grammar.

8 weeks · 32 h Intermediate 8 September 2026
Fee160 OMR
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Hybrid Customer Service Excellence

Quick look

  • 18 training hours
  • 22 seats per intake
  • Hybrid
  • Certificate after assessment
View course

Professional Skills

Customer Service Excellence

Skills for dealing with customers, handling complaints and building an experience that keeps them with you.

3 weeks · 18 h Beginner 14 September 2026
Fee120 OMR
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