Saturday – Thursday · 9:00 – 18:00 Enrollment open for the next intake

Information Technology

IT Support & Networking Fundamentals

Practical preparation for an IT support role: hardware, operating systems, networks and troubleshooting.

4.7 Beginner 6 weeks · 36 h Classroom Certificate

Course Overview

A programme that builds the skills an IT support role actually needs: diagnosing faults, setting up devices and running a small network.

Every session runs in the lab and includes installing systems, configuring routers and working through real faults.

Course Objectives

  • Install and maintain operating systems and manage users
  • Diagnose hardware and software faults methodically
  • Understand network protocols and IP addressing, and set up a small network
  • Configure routers and wireless access points
  • Document issues and work with a support ticketing system

Course Contents

Module 01 — Introduction and Fundamentals
Computer components, assembly and preventive maintenance.
Module 02 — Core Concepts
Operating systems: installation, permissions and backup.
Module 03 — Practical Applications
Networking: models, addressing, tools and troubleshooting.
Module 04 — Advanced Techniques
Wireless networks, network printers and core services.
Module 05 — Practical Project
Set up and document a complete small-office network from scratch.

Who Should Attend?

  • Anyone moving into IT support
  • New IT staff
  • Device administrators in small organisations
  • Technical students and graduates

Requirements

  • Basic computer use
  • Some technical English
  • No previous experience required

Training Methodology

  • Interactive lectures
  • Practical exercises
  • Workshops
  • Case studies
  • Group activities
  • Real-world projects

Certificate

A professional completion certificate from Al-Nadhir Institute for Training, issued in Arabic and English and awarded after passing the programme's practical assessment.

Course Schedule

Start date11 October 2026
End date19 November 2026
Training daysMonday & Wednesday
Time6:00 – 9:00 PM
Duration6 weeks · 36 hours
LocationInstitute campus — Muscat / Online

Trainer

Lead Trainer — IT & Cybersecurity

Lead Trainer — IT & Cybersecurity

Networking · Cybersecurity · Data analysis

A systems and network engineer who has worked in infrastructure and information security for medium and large organisations, and who teaches from the lab far more than from slides.

View Profile

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